Serving Wallingford and its surrounding towns, we at Quality Subaru want to make our newly renovated service department as efficient as our vehicles. And we know that starts with our most valuable resource - our employees. Our air-conditioned, state-of-the-art, service department is at the ready to assist our customers with all their maintenance needs. We are a progressive company looking for ambitious employees who want to further their careers by joining a company that provides every opportunity for success.

We have an immediate need for an experienced Automotive Service Writer to join our Automotive team!

Job Responsibilities:

The Automotive Service Writer is responsible for scheduling service work in the service department and for selling additional needed service to customers. The Automotive Service Writer is the dealership's first-line customer-relations and service representative.

Specific duties for the Automotive Service Writer include:

• Schedule service appointments
• Greet customers in a timely, friendly manner and obtain information
• Document customer concerns
• Refer to service history, inspect vehicle, and recommend additional needed service
• Provide a complete and accurate written cost estimate for labor and parts
• Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed
• Maintain high customer satisfaction standards

Job Requirements:

As an Automotive Service Writer, you must have an engaging and high-energy personality and the ability to build rapport and develop trust with customers. You must also have a strong work ethic, work well as part of a team and take pride in the work you do.

Specific qualifications for the Automotive Service Writer position include:

• Minimum 2 years of Customer Service experience - Automotive preferred
• Strong sales and customer service skills
• Ability to work in a competitive environment
• Outgoing personality with experience at developing relationships
• Can work in a fast-paced environment, are organized, and can manage time efficiently
• Must have valid driver's license and maintain a clean driving record

Benefits:

• Full 401(k) program
• Professional and respectful work environment
• Excellent Training & Advancement Opportunities

While other dealerships come and go, newly renovated Quality Subaru has always maintained its reputation as a dealership that gets it done. Quality Subaru has provided superior customer service to Wallingford and its surrounding towns' car-buying community. We always go the extra mile and take the time to work directly with our customers to make sure they get the exact vehicle they are looking for.

Currently, our sales staff is expanding to accommodate the growing demand for Subaru vehicles. With that in mind, we are looking for Full-Time Sales Representatives who are friendly, motivated, business-driven individuals to join our sales team.

Job Responsibilities

As an Automotive Sales Representative, you will be required to provide the best in customer service and sales assistance to our customers, and to consistently achieve sales goals.

Specific duties for the Automotive Sales Representative include:

• Conduct walkarounds with customers and demonstrate automobile features
• Accompany customers on test drives
• Create and maintain relationships with customers
• Follow-up with customers
• Respond to customer email inquiries, and use online resources to develop new business

Job Requirements:

As an Automotive Sales Representative, you must have an engaging and high-energy personality, and the ability to build rapport and develop trust with customers. You must also have a strong work ethic, work well as part of a team and take pride in the work you do.

Specific qualifications for the Automotive Sales Representative position include:

• Valid driver's license, clean driving record and reliable transportation
• Excellent interpersonal and communication skills (verbal and written)
• Professional appearance and demeanor
• Proficiency with Microsoft Office Suite
• Prior automotive experience is not required
• Bilingual candidates encouraged to apply

Benefits:

• Full company benefits, medical, dental
• 401(k) program
• Professional and respectful work environment
• Excellent advancement opportunity

Serving Wallingford and its surrounding towns, we at Quality Subaru want to make our newly renovated service department as efficient as our vehicles. And we know that starts with our most valuable resource - our employees. Our air-conditioned, state-of-the-art, service department is at the ready to assist our customers with all their maintenance needs. We are a progressive company looking for aggressive employees who want to further their careers by joining a company that provides every opportunity for success.

We have an immediate need for Automotive Service Technicians with highly competitive compensation.

Job Responsibilities:

The Automotive Service Technician is responsible for performing accurate diagnostics on all makes and models of automobiles. You will also be responsible for providing fast, accurate, high-quality, efficient mechanical repairs. In addition, you will be considered the knowledge leader in the service department and will have a key technical sales role in dealing directly with customers at times.

Specific duties for the Automotive Service Technician include:

• Diagnose and repair to specifications ensuring vehicles are safe to drive
• Closely inspect parts like hoses, belts, plugs, fuel systems, other troublesome items
• Adequately explain technical diagnosis and required repairs to nonmechanical individuals, which may include employees and customers on an as-required basis
• Adhere to all company policy, procedure, safety and environmental rules
• Continuously learn new technical information and techniques in formal training sessions in order to stay current with rapidly changing automobile technology
• Inspect repair work performed by other technicians
• Provide technical assistance and training to other shop techs
• Maintain high customer satisfaction standards

Job Requirements:

As an Automotive Service Technician, you must have an engaging and high-energy personality and the ability to set the pace and tone while helping to develop the team around you. You must also have a strong work ethic, work well as part of a team and take pride in the work you do.

Specific qualifications for the Automotive Service Technician position include:

• Strong written and verbal communication skills
• Demonstrate customer service skills
• Ability to lift up to 75 lbs on occasion
• Operate and monitor operating equipment
• Physically capable to stand, kneel and crawl for extended periods of time when necessary
• Outgoing personality with experience at developing relationships
• Work in a fast-paced environment, are organized and can manage your time
• Must have valid driver's license and maintain a clean driving record

Benefits:

• Full company benefits, medical, dental
• 401(k) program
• Professional and respectful work environment
• Excellent advancement opportunity